RETURNS/EXCHANGES POLICY

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company. 

If the product you received is deemed defective your order is eligible for a return or exchange.  

We thank you for understanding this policy! 

SHIPPING 

Orders may take up to 2-4 weeks to arrive. Many orders arrive sooner, depending on the immediate availability of ordered items. Currently we do not offer expedited shipping. 

WHEN WILL MY ORDER BE SHIPPED? 

Once we receive your order, please allow 24 to 48 hours for processing (excluding Saturdays, Sundays, and National Holidays). All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination once it has been fulfilled. After processing is completed, you will receive a tracking number. Please note, your tracking number will update once USPS has received the package and it is successfully processed through their system. 

My order says delivered but I have not received it, what should I do? 

USPS is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office. 

Shipping Address Issues 

CV1871 WILL NOT BE HELD LIABLE for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments. 

It is the customer's responsibility to provide the correct information before submitting their order. If the shipping or product information provided is incorrect or incorrectly entered at the time of purchase, we are not able to make any changes. 

DELIVERY FAILED 

If your order is returned to our facility by USPS due to any address discrepancies, you will be completely refunded. 

 OVERSOLD ITEMS 

It is uncommon but under the unfortunate circumstance that an item has been oversold and we are not able to ship said item with your order you will be refunded for the missing item and the remainder of your order will ship. If your whole order consists of that one item, you will be refunded shipping also.